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Your Privacy and the Real Estate Transaction



Securing your protection: it's our business

In the typical course of Real Estate exchanges, REALTORS® may require from purchasers and vendors, individual and property data. Some of this data might be viewed as private. Gathering and sharing this data is a basic piece of the purchasing and offering process. At the same time, few things are more critical for their security. Real estate brokers perceive the privileges of purchasers and vendors to secure and protect the information received. Real estate agents are focused on utilizing reasonable data with full protection. This handout clarifies what we do with your data and how we protect it. In the event that you have any questions, speak to your REALTOR®.

Protection CODE

Real estate brokers comply with the Privacy Code of The Canadian Real Estate

Association which sets out the duty of REALTORS® and your rights with respect to the protection of your individual data.

We will: • Obtain your consent when we collect,use or receive your individual data

• Only utilize the data for the purposes we talked about with you

• Allow you access to your data

• Have protection arrangements that are clear and reasonable

1. What is personal data?

Individual data is any data around an identifiable person.

This does exclude data which is freely accessible, for example, a

telephone index posting your name, address & phone number.

2. How do REALTORS gather individual data?

Most data will be acquired

straightforwardly from you, the customer. Real estate agents

may likewise gather data from different sources, for example, credit

departments and government organizations, as required. At the time data is

gathered, you will be told what employments will be made of it, and your assent

to that gathering and utilize will be gotten.

3. What do REALTORS® do with my data?

Your data is utilized to encourage the real estate exchange.

Successfully promoting your property includes publicizing the property in

any medium, including electronic media (e.g.newspapers, land

productions, Internet sites) and will likewise unveil property data

to different salespersons and imminent purchasers. On the off chance that the posting is on

MLS®, the property data will be given to the land board or sheets working the Multiple Listing

Service(s)®. The posting data will be dispersed through the MLS® framework to any people approved to utilize the administration (which may incorporate

different REALTORS, appraisers, government divisions and others) and might be promoted by the board in different media, including the Internet. Property information, including deals data,is kept in the MLS® database taking after the fulfillment of the exchange

furthermore, is accessible to clients of the framework for near market investigation and valuation purposes.

Both present and chronicled information is basic to the operation of the

MLS® framework and by putting your posting on the MLS® framework, you are

consenting to permit this continuous utilization of posting and deals data.

4. How would I discover what individual data a REALTOR® has about me?

You ought to have the capacity to see your own data held by a realty

firm by calling, composing or going to the association face to face.

5. Would I be able to rectify my own data that isn't right?

Yes, you can. Contact the specific firm, clarify the adjustment you are

asking for and why.

6. Is there a review process?

Yes. If you have any inquiries or concerns about the way

your data has been gathered, utilized or presented or, then again if access to

your own data has been denied, or, then again if the organization

has declined to revise the correct information, attempt to settle the matter straightforwardly

with the firm. If your not satisfied, you can contact the Privacy

Official of Canada, at

info@privcom.gc.ca or by calling

1-800-282-1376.

REALTOR® is a trademark of REALTOR ® CANADA Inc., a company owned in part by The Canadian Real Estate Association and is used to identify real estate brokers and salespersons who are members of their local board, provincial association, and CREA. © Copyright CREA 2002


Website Privacy Policy
General
Property Matcher values your privacy. As such, it is the policy of The Canadian Real Estate Association (CREA) that personal information, such as your name, gender, postal and e-mail address or telephone number is private and confidential. Because your privacy is important to us, Property Matcher maintains this privacy policy to explain how Property Matcher collects, uses and discloses your personal information, including information collected from social media sites, on its websites and mobile applications (collectively, hereinafter 'website' or 'websites'). Personal information collected by Property Matcher may be used for the following general purposes:

For registration and to manage your website account.
To send you communications you have opted-in to receive.
To respond to your questions and comments.
To tailor your experience of the website.
To help Property Matcher analyze the browsing patterns of its users in order to improve the content and design of its websites.
For security purposes, such as the prevention of potentially prohibited or illegal activities.
To enforce the website terms of use.
For statistical analysis.
As otherwise described in this privacy policy.
As otherwise described to you when the information is collected.
Personal information may be anonymized and consolidated into group data, which may be shared on an aggregated basis with research firms and member Boards and Associations. The shared data will not disclose your personal information and will not enable the recipients to contact you.

Storage and Deletion
Property Matcher at all times adheres to applicable legal or regulatory requirement(s) concerning the storage and protection of personal information. While Property Matcher is the custodian of the personal information provided to it, it does use third party service providers.

You may delete your website account at any time. Deleting your account will result in the anonymization of your website account personal information except for audit and security purposes.

Messages
Throughout your use of the real estate services on this website, you may communicate extensively with a salesperson or broker. The salesperson or broker may use your email address and all of the information you submit in order to provide you with guidance, suggestions, and service in your efforts to either sell or buy real estate.

Property Matcher collects the e-mails provided through the 'Contact Us' feature of this website, so CREA can respond to your questions or suggestions. CREA also collects emails sent through the website, including the 'Email a REALTOR®', 'Email a Friend', and 'Email Office' features, for security purposes, to allow the recipient brokers and salespersons to view your email, to send you communications you have opted-in to receive, and for management of your website account.

IP Addresses
Similar to other commercial websites, our website collects information about how our website is used. Each time a user comes to the website, our web server collects the user's IP address. While CREA cannot normally determine a user’s identity from an IP address, where you use REALTOR.ca in association with your name or inform CREA support staff of your IP address you may be identifiable. At such time, CREA treats such information as personal information.

Cookies
Our website uses standard technology known as 'cookies' including session cookies and persistent cookies. Session cookies temporarily keep your settings. This information is stored until your browser is closed. Persistent cookies are created for specific functions you may choose to use on the website including, but not limited to: accepting terms of use; saving searches; and saving favorites. Persistent cookies are used to improve your experience of the website and are retained from session to session. These cookies remain after the browser is closed and are stored locally on your system. Property Matcher does not track such cookies on Property Matcher servers, nor does Property Matcher use such cookies to store personal information. You may choose to delete persistent cookies after visiting the website.

Surveys
While visiting our website you may be asked to participate in a survey conducted by a third party. If you are selected to participate in this survey, a persistent cookie is stored on your computer's hard drive for 60 days to preclude a new invitation during that time. All surveys are optional and the information collected will not be associated with any personal information. Survey data is used to permit accurate analysis, produce summary reports, and monitor overall trends with our website.

Google Analytics
This website uses Google Analytics, a web and mobile analytics tracking tool provided by Google, for audience activity, demographics reporting, and remarketing. Google Analytics information may be disclosed to REALTORS® with whom you interact with on the website. You can opt-out of Google Analytics by installing a browser plug-in available on Google's website.

Disclosure to Law Enforcement
Property Matcher reserves the right to report to law enforcement agencies any uses of PropertyMatcher.ca that it, in good faith, believes to be unlawful. You agree that Property Matcher may release your personal information to law enforcement agencies where CREA has reasonable grounds to believe that such release is reasonably necessary to protect the rights, property, and safety of Property Matcher or any person.

Revisions
Any changes to this privacy policy will be promptly communicated on this page, which will take effect upon posting. Property Matcher encourages you to check this privacy policy from time to time to review the most current version. Your continued use of this website following the posting of any changes constitutes acceptance by you of such modifications.


The MLS® mark and associated logos identify professional services rendered by REALTOR® members of CREA to effect the purchase, sale and lease of real estate as part of a cooperative selling system.

©2017 The Canadian Real Estate Association. All rights reserved. The trademarks REALTOR®, REALTORS® and the REALTOR® logo are controlled by CREA and identify real estate professionals who are members of CREA.

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